Skills & Competencies for Total Quality Administrator

Total Quality Administrator job profile

JOB SUMMARY for Total Quality Administrator

Administers the organization's total quality programs and processes.

JOB RESPONSIBILITIES for Total Quality Administrator

Develops data collection processes to produce metrics used in the auditing and analysis of processes. Tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt.

Total Quality Administrator SALARY RANGE

BASE 50%
$99,561
TOTAL 50%
$103,485
Job Level
P03
Job Code
RD14000153
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Total Quality Administrator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Total Quality Administrator skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Total Quality Administrator

1 Job Family Competencies – Statistical Process Control
Proficiency Level -3
Skill definition-Monitoring and analyzing process conditions to accurately determine process performance and prescribe preventive actions.
Level 1 Behaviors
(General Familiarity)
Follows the designs and concepts of statistical process control.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Installs statistical process control software to execute sustainable solutions.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements statistical process controls to help in cost avoidance savings opportunities.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees statistical process controls projects to continuous process improvement initiatives.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes metrics of statistical process controls to advance the quality of process output.
See 4 More Skill Behaviors
2 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
See 4 More Skill Behaviors
3 Total Quality Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Administrator
Proficiency Level - 4
5 Competency for - Total Quality Administrator
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Total Quality Administrator

1 Core Competencies – Business Process Improvement
Proficiency Level -2
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the success or failure of the changes implemented.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
See 4 More Skill Behaviors
2 Core Competencies – Project Management
Proficiency Level -2
Skill definition-Applying specific knowledge, skills, tools, and techniques to manage a project from initial conception to successful completion.
Level 1 Behaviors
(General Familiarity)
Illustrates the difference between initiating, planning, executing, and closing a project.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers and tracks relevant data and information and reports updates to management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements a flexible project framework to prevent unnecessary disruption.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates project deliverables, stakeholder expectations, and scope to design working protocols and approaches.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Mediates project negotiations, scopes, and assigned resources at project inception to assure project success.
See 4 More Skill Behaviors
3 Total Quality Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Administrator
Proficiency Level - 4
5 Competency for - Total Quality Administrator
Proficiency Level - 5

Summary of Total Quality Administrator skills and competencies

There are 0 hard skills for Total Quality Administrator.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.